Money sent with Zelle® is typically available to an enrolled recipient within minutes.

• You'll receive notification when the payment is sent and once it's deposited into their account.
• Your recipient also receives notice when money is sent to them. If they're not enrolled with Zelle®, they're asked to do it so they can receive their funds. If they are enrolled, the notice will tell them they've received funds from you.

More information

Funds may be delayed if the recipient isn't enrolled with Zelle®. The recipient can enroll before or after you've sent the funds. After enrollment, it can take up to three business days before funds are deposited.

If the recipient doesn't get a notice, an incorrect email address or mobile number may have been used to send the funds. Ask them what information they enrolled (email or mobile number) and compare it to the information in the Zelle® transaction. If the information is incorrect and the payment is still pending, you may be able to cancel it. 

If you have any questions or need further assistance, call us at 800-USBANKS (872-2657). We accept relay calls.

How does my recipient receive money with Zelle?
How can I keep track of my Zelle payments?
How do I edit or cancel a one-time Zelle payment?
What if a Zelle payment is sent to the wrong person or for the wrong amount?