You can request to be removed from our marketing lists whenever it’s convenient for you. This is also known as exercising your privacy choice.

If you are an existing U.S. Bank customer that wants to stop receiving solicitations

Marketing campaigns may be in process at the time of your opt-out request. We will remove your information from our lists; however, telemarketing may occur up to 30 days after opting out and other marketing materials may take up to 10 weeks to stop. Please be aware, this applies to general consumer services*.

Log in at usbank.com

1. From your dashboard, select Profile and settings, found in the top-right corner of the page. 
2. Choose Manage profile and settings, then select Manage your data. 
3. Choose one of the following options: 
   • Select Stop sharing with all if you don't want to share anything with all companies listed. 
   • Select Stop sharing next to the individual company if you don't want to share anything with them specifically.
   • Select Manage sharing details to select preferences for the specific company listed. 
     • This option lets you choose to share all your accounts, share certain accounts, or stop sharing with them.
     • If you choose to share information on some or all your accounts with the company, you can also choose to share statements and tax documents. 

Opt-out form at usbank.com (no log in needed)

1. Navigate to our Consumer Privacy Form at U.S. Bank page.
2. Complete the Account owner field(s).
   • Account owner #1 is required; however, Account owner #2 is optional.
   • For accounts with a secondary owner, provide that person's information as well.
3. Enter your street address or the address printed on marketing materials, including the city, state, and ZIP code.
4. If desired, provide your phone number.
5. Choose your privacy options regarding who we share your information with and whether you want us to send you marketing solicitations. By marking the check box(es), you're asking us NOT to share your information and/or NOT to solicit you. 
6. When ready, select Submit. 

By phone

Our bankers are available to help you exercise your privacy choice. Just call us at 800-370-8580. We accept relay calls. 

If you are not an existing U.S. Bank customer and you want to stop receiving solicitations from U.S. Bank

Marketing campaigns may be in process at the time of your opt-out request. Telemarketing may occur up to 31 days after opting out and other marketing materials may take up to 12 weeks to stop.

To stop telemarketing

Add your home or mobile phone number to the National Do Not Call Registry by visiting donotcall.gov and provide the requested information.

You can also send a written request to:
Telephone Preference Service
c/o Direct Marketing Association
PO Box 9014
Farmington, NY 11735-9014

To stop marketing mail

Please send a written request to the Direct Marketing Association.
Mail Preference Service
c/o Direct Marketing Association
PO Box 9008
Farmington, NY 11735-9008

This will remove the provided information from all Direct Marketing Association businesses, not just U.S. Bank. If there’s a secondary owner, please include their information as well.

More information

*General consumer services include, but aren't limited to:

• Deposit accounts
• Personal credit cards
• Personal lines of credit
• Loans and leases

Depending on your relationship with us, you may have a different way to exercise your privacy choices. Please visit our Consumer Privacy Form at U.S. Bank page for more information.

Learn more by visiting our Privacy policy and security page.